Terms of Service

Ryven is a control plane for coding agents. It receives triggers from tools you connect — Slack, Linear, GitHub, Jira, or your own webhook — clones a target repository into an ephemeral Docker sandbox, runs Claude Code using credentials you provide, opens a pull request, and reports back where the trigger came from. The Service is currently in private beta; features, pricing, and availability may change.

You must be at least 16 years old and able to form a binding contract to use the Service. You are responsible for your account credentials, for activity that happens under your workspace, and for ensuring your teammates comply with these Terms. You must provide accurate information when you sign up and keep it current.

“Customer Content” means the repositories, trigger payloads, prompts, API keys, and other materials you or your teammates submit to the Service. You retain all rights to your Customer Content. You grant Ryven a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely as needed to provide and improve the Service, and to comply with legal obligations.

Ryven is a bring-your-own-key (BYOK) service. You are responsible for the API keys you supply (including your Anthropic key) and for any costs those providers charge against them. You represent that you have the rights needed to connect any repository or third-party account to the Service.

You agree not to, and not to permit anyone else to:

• Use the Service to violate applicable law or a third party’s rights.
• Attempt to break out of a sandbox, interfere with other customers’ workloads, or probe the Service for vulnerabilities outside of a coordinated disclosure.
• Use the Service to generate malware, phishing content, CSAM, or any output prohibited by Anthropic’s Usage Policies.
• Reverse engineer, decompile, or resell the Service except to the extent permitted by law.
• Remove or obscure any proprietary notices on the Service.

We may suspend or terminate access immediately if we believe use of the Service is causing harm or violating these Terms.

The Service depends on third-party platforms — Anthropic, GitHub, Slack, Jira, Linear, Stripe, WorkOS, Google Cloud, Neon. Your use of those platforms through Ryven is also subject to their terms. We are not responsible for their acts or omissions, and we don’t guarantee any specific feature of a third-party platform will remain available.

Paid plans are billed through Stripe on a per-active-seat basis. An “active seat” is a member who started at least one task during the billing period. Seat counts are reconciled hourly and reflected on your invoice. You authorize us and Stripe to charge the payment method on file for fees due.

If you delete a workspace mid-period, we refund the prorated unused portion of the current period before canceling the subscription. Free trials start when the card is saved and last for the trial period shown at signup. Taxes may apply based on your location.

The Service is in private beta. We may add, modify, or remove features at any time. Beta features are provided “as is,” may be unstable, and may change or be removed without notice.

You may stop using the Service at any time by deleting your workspace from app.ryven.dev. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. On termination, Sections titled “Your content and credentials,” “Disclaimers,” “Limitation of liability,” “Indemnification,” and “General” survive.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE. Ryven does not warrant that the Service will be uninterrupted, error-free, secure, or that any generated code will be correct, safe, or fit for a given use. You are responsible for reviewing every pull request the agent opens before merging.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYVEN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE. RYVEN’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID RYVEN IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS.

You agree to defend, indemnify, and hold harmless Ryven, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to the Service or these Terms will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

We may update these Terms from time to time. If changes are material, we will notify you by email or in-app notice before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

These Terms are the entire agreement between you and Ryven regarding the Service and supersede all prior agreements. If any provision is held unenforceable, the rest of the Terms remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Email [email protected] or visit our support page.